Retail Operations Leader

2 days ago


New York, New York, United States Whole Foods Café Full time
About the Role

We are seeking a highly skilled Retail Operations Leader to join our Prepared Foods team at Whole Foods Café. This individual will play a vital role in ensuring the smooth operation of our prepared foods department, overseeing sales growth, and providing exceptional customer service.

Key Responsibilities
  • Sales Growth: Collaborate with the Team Leader to achieve sales targets, analyze sales reports, and implement strategies to drive revenue growth.
  • Customer Service: Foster a positive customer experience by maintaining awareness of customer needs, directing Team Members as necessary, and responding promptly to customer inquiries.
  • Team Development: Select, train, develop, mentor, motivate, and counsel Team Members to sustain a high-performance team and minimize turnover.
  • Inventory Management: Work with the Team Leader to manage inventory levels, monitor profitability, and ensure effective stock rotation.
  • Store Layout and Merchandising: Develop and maintain creative store layouts and product merchandising that drives sales growth and enhances the customer experience.
Requirements and Qualifications
  • Experience: 18+ months retail Team Member experience and 6+ months of supervisory experience.
  • Skills: High energy, enthusiasm, and an affinity for our products, core values, and company philosophy; excellent interpersonal, motivational, team building, and customer relationship skills; proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
About Us

Whole Foods Market offers a competitive salary range of $20.05 - $27.53 Hourly, commensurate with experience. We provide a comprehensive benefits package, including health insurance, retirement plan benefits, eligibility for a store discount, paid time off, and access to other benefit programs. We are an equal opportunity employer and welcome candidates from diverse backgrounds.



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