Discharge Support Specialist

6 days ago


Roanoke, Virginia, United States Carilion Clinic Full time

At Carilion Clinic, we are seeking a highly skilled Discharge Support Specialist to join our team. This full-time position is based at CRMH - Carilion Roanoke Memorial Hospital and offers a competitive salary of approximately $54,000 per year.

About the Role

The successful candidate will provide direct support to Social Work and Case Manager roles to ensure efficient, quality, and cost-effective services. This includes serving as a resource to staff on medical units and facilities, resolving concerns and issues in a timely manner, and prioritizing clerical duties to maintain workflow functions.

Key Responsibilities
  • Support Social Work and Case Manager staff with tasks such as delivering Medicare Important Message letters, processing UAI long-term care Medicaid approval, and collecting paperwork and signatures from the Care team and external agencies.
  • Process health plan specific referral requirements, including prior authorizations and denial resolutions, to facilitate timely discharge.
  • Travel between units, care areas, and floors of a medical facility to meet throughput needs.
Requirements

To be successful in this role, you will need:

  • An Associate degree or equivalent combination of education and experience.
  • 2 years of experience in data collection and analysis or advanced secretarial support.
  • A Virginia MLTSS (UAI) Certification.
  • Advanced computer skills and knowledge of software programs.
What We Offer

As a valued member of our team, you can expect:

  • A supportive work environment with opportunities for growth and development.
  • A competitive salary of approximately $54,000 per year.
  • Full-time employment status with benefits.


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