Customer Service Representative

5 days ago


Clarksville, Tennessee, United States Spring Creek Medical Full time

We are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. As a key member of our team, you will be responsible for delivering outstanding customer experiences by providing accurate product information, resolving technical issues, and documenting customer interactions.

Key Responsibilities:

  • Handle customer inquiries and complaints in a professional and courteous manner
  • Provide detailed information about our products and services to ensure customer satisfaction
  • Troubleshoot and resolve product issues and concerns in a timely and efficient manner
  • Document and update customer records to maintain accurate and up-to-date information
  • Develop and maintain a comprehensive knowledge base of our products and services to ensure continuous improvement

Requirements:

  • Previous experience in customer service, sales, or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Positive and professional demeanor
  • Ability to work independently and as part of a team


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