Veterinary Clinic Assistant

1 week ago


Thousand Oaks, California, United States Banfield Full time
Key Responsibilities
  • Customer Service: Provide exceptional service to clients, including greeting, answering questions, processing patients, and handling payments.
  • Phone and Mail Management: Answer phone calls, screen and schedule appointments, and handle incoming and outgoing mail and email.
  • Administrative Tasks: Update and file patient charts, enter data into a computerized billing program, and process credit card payments and prepare bank deposits.
  • Pet Care Support: Assist with pet supply purchases, retrieve prescriptions, and maintain the cleanliness of the waiting room.
Why This Role Matters

As a Veterinary Receptionist at Banfield, you will play a vital role in ensuring the smooth operation of our animal hospital. Your exceptional customer service skills and attention to detail will make a significant difference in the lives of our clients and their pets.



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