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Veterinary Clinic Receptionist
2 months ago
We are seeking a highly organized and customer-focused Veterinary Receptionist to join our team at Banfield. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our veterinarians and pet owners.
Key Responsibilities:- Client Service: Greet clients and their pets, answer questions, and provide information about our services and policies.
- Administrative Support: Process incoming patients, handle payments, and update patient charts.
- Communication: Assist with scheduling appointments, answering phone calls, and responding to client inquiries.
- Office Maintenance: Maintain the cleanliness of the waiting room and ensure a positive client experience.
- Financial Transactions: Process credit card payments and prepare bank deposits.
- Supply Management: Assist with pet supply purchases, such as food, supplements, and grooming items.
- Prescription Retrieval: Retrieve prescriptions for clients.
- High school diploma or equivalent required.
- Previous experience in a veterinary clinic or customer service role preferred.
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment and multitask.
