Bilingual Insurance Agent Position

7 days ago


El Paso, Texas, United States Government Employees Insurance Company Full time
About the Role

We are seeking a highly motivated and bilingual Insurance Agent to join our team at the Government Employees Insurance Company. As an Insurance Agent, you will play a crucial role in helping customers meet their insurance needs and providing them with excellent customer service.

Key Responsibilities
  • Develop and maintain positive relationships with clients to understand their insurance needs and provide personalized solutions.
  • Analyze clients' current insurance policies and suggest additions or changes to ensure they have the right coverage.
  • Explain policy specifics to clients in a clear and concise manner, enabling them to make informed decisions about their purchases.
  • Handle policy renewals, cancellations, and changes in a timely and efficient manner.
  • Follow up with clients after initial meetings or conversations to ensure their needs are met and provide ongoing support.
  • Approach clients via phone and direct mail to inquire about their insurance situations and future needs, identifying opportunities to upsell or cross-sell products.
  • Maintain accurate and up-to-date electronic and paper records of client interactions and policy information.
  • Participate in ongoing training and education programs to stay current on industry developments and best practices in sales and customer service.
Requirements and Qualifications
  • Previous retail sales experience, preferably in the insurance industry.
  • Strong motivation for sales and a proven track record of meeting or exceeding sales targets.
  • Excellent written and verbal communication skills, with the ability to communicate complex insurance concepts to clients in a clear and concise manner.
  • Pleasant telephone manner and strong interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Dependability and a strong work ethic, with a commitment to delivering exceptional customer service.
  • Proficiency in computer software and systems, including CRM and insurance policy management systems.


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