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Health Insurance Agent
2 months ago
We are seeking a dedicated and customer-focused Insurance Professional to join our team at PSG Global Solutions. In this role, you will handle inbound calls from potential and existing clients, providing exceptional service and expert advice on health insurance products.
Key Responsibilities:
- Handle inbound calls from clients, answering inquiries about health insurance plans, benefits, and coverage options.
- Provide expert guidance and recommendations based on clients' individual needs and preferences.
- Assist clients in understanding plan features, enrollment processes, and eligibility requirements.
- Maintain up-to-date knowledge of health insurance products, industry regulations, and compliance standards.
- Document all client interactions and maintain accurate records in our CRM system.
- Collaborate with team members and other departments to resolve client issues and ensure a seamless service experience.
- Meet or exceed individual and team performance goals, including call handling metrics and customer satisfaction scores.
Our Client
PSG Global Solutions works with multiple clients for numerous Insurance Agent roles across the United States. Our Senior Insurance Recruiters can help you find the right position and ensure your success. We take a look at your location, experience, and preferences and help match you with our best-in-industry clients.
Experience Required for Success
- Valid health insurance license in the state of residence.
- Proven experience as a health insurance agent or in a similar role, with a strong understanding of health insurance products and regulations.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
- Strong problem-solving skills and the ability to think critically to address client needs and concerns.
- Proficiency in using CRM systems and other related software.
- Ability to work independently, managing time effectively and staying self-motivated.
