Veterinary Support Specialist
2 weeks ago
Birkdale Animal Hospital is seeking a dedicated and compassionate Customer Service Representative to join our team. As a key member of our front desk staff, you will play a vital role in providing exceptional service to our clients and their pets.
Key Responsibilities:
- Provide top-notch customer service to clients, responding to their inquiries and concerns in a timely and professional manner.
- Manage front desk operations, including scheduling appointments, handling phone calls, and processing payments.
- Collaborate with our veterinary team to ensure seamless communication and a positive client experience.
- Maintain accurate and up-to-date records, including client information and appointment schedules.
Requirements:
- 2 years of veterinary experience required.
- Prior front desk experience preferred.
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- License reimbursement
- Life insurance
- Paid parental leave
- Paid time off
- Uniform allowance
- Vision insurance
Work Schedule:
- Four 10-hour shifts, one to two Saturdays per month.
- No nights.
Work Location: In person.
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