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Activities Coordinator

2 months ago

Islamorada Florida, United States Islander Resort Full time
Job Summary

We are seeking a highly energetic and customer-focused Activities Attendant to join our team at the Islander Resort. As a key member of our resort's activities team, you will be responsible for promoting, assisting, and facilitating fun activities and programs that deliver outstanding guest service and financial profitability.

Key Responsibilities
  • Assist, promote, and facilitate all activities and programs for the Pool and Indoor activities.
  • Bring fun and entertainment to our guests.
  • Perform duties including, but not limited to, answering guests' questions regarding the Resort Activities Program and local attractions.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Maintain cleanliness of work area in accordance with federal, state, local, and company standards.
  • Organize and participate in recreational and educational activities, such as games, drawing, handcrafts, and facilitating show activities, etc.
  • Assist in monitoring facility use to ensure guest safety.
  • Perform general activities as needed.
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Uses suggestive sales techniques to process orders for rental of Cabanas for the day and assists guests with questions and provides guest recovery.
Requirements
  • High School Diploma preferred or equivalent experience.
  • Previous energetic customer service experience.
  • Previous activities or daycare coordinator experience.
  • Ability to deal with problems involving few concrete variables in standardized situations.
Work Environment and Context

Frequently standing up and moving. Must be able to stand and exert well-paced mobility for at least 8 hours in length. Handling objects, safety equipment. Candidate must be able to lift 50 lbs., be able to work long hours/split shifts and be able to handle stressful conditions. Must be able to work mostly outdoors, flexible days and nights, including weekends & holidays.