Guest Experience Lead

2 weeks ago


West Palm Beach, Florida, United States McDonald's Full time
About the Role

We are seeking a highly motivated and customer-focused Guest Experience Lead to join our team at McDonald's. As a Guest Experience Lead, you will be responsible for creating a positive and welcoming experience for our customers, ensuring that they receive exceptional service and have a memorable dining experience.

Key Responsibilities
  • Greet customers and communicate with them in a friendly and professional manner
  • Offer assistance with ordering and provide recommendations to enhance their dining experience
  • Ensure that customers receive their orders accurately and in a timely manner
  • Handle customer complaints and concerns in a professional and courteous manner
  • Work collaboratively with the restaurant team to maintain a clean and organized dining area
Requirements

We are looking for a team player who is passionate about delivering exceptional customer service and has a strong commitment to teamwork. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

Requirements:

  • 16 years of age or older
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings
  • Ability to lift up to 25 pounds
  • Ability to stand for long periods of time
  • Ability to work in a fast-paced environment
What We Offer

We offer a competitive hourly rate, opportunities for advancement, and a fun and dynamic work environment. As a Guest Experience Lead, you will have the opportunity to develop your skills and knowledge in customer service, teamwork, and communication.

Benefits:

  • Competitive hourly rate
  • Opportunities for advancement
  • Fun and dynamic work environment
  • Opportunities for professional development
How to Apply

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply. Please submit your application through our website or in person at your local McDonald's restaurant.



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