Transportation Operations Manager

2 weeks ago

Kansas City, Missouri, United States The SYGMA Network Full time
Job Title: Transportation Supervisor

Job Summary:

The Transportation Supervisor will provide support to the Transportation Manager/Director in supervising the activities related to delivery and backhauls. This includes training and supervising transportation department associates, compliance with government regulations, and promoting safety and security of the transportation department.

Key Responsibilities:

  • Supervise the daily work and safety of Transportation Associates, including adherence to standard operating procedures, Food Safety Standards, and preferred work methods.
  • Ensure Transportation Associates comply with local, state, and federal regulatory agencies (i.e., DOT, OSHA, etc.) and maintain accurate electronic logs.
  • Supervise labor hours and consumable supplies within budget and prepare work schedules, including extra work days and shifts as needed.
  • Assist with the training of new associates, including cross-training of existing associates.
  • Supervise the proper selection and utilization of Company assets in support of the Delivery department and coordinate required repairs with proper departments as necessary.
  • Review delivery functions and productivity reporting, suggest efficiency ideas, cost reduction measures, and assist with the implementation of delivery changes.
  • Interpret, train, and consistently enforce company policies, protocols, and procedures, including food safety, DOT, record keeping, etc.
  • Communicate with Warehouse and Customer Service teams to resolve customer or delivery opportunities or issues and visit customer locations to address issues and assess delivery difficulty.
  • Maintain positive associate relations through regular department or pre-shift meetings and keep open communication channels with associates by answering questions and explaining policies and procedures.
  • Monitor associate morale and submit and respond to ideas to improve associate engagement and enablement.
  • Work with the Safety Manager to aid in training, conducting associate observations, updating preferred work methods, conducting accident investigations to determine root causes, and routine safety inspections.
  • Make recommendations for corrective action and/or behavior modification where required.
  • Perform management functions of staff selection, development, discipline, performance reviews, and/or terminations.
  • Work assigned schedule, exhibit regular and predictable attendance, and work outside of the normal schedule as required to meet workload demands.

Requirements:

  • High school diploma, general education degree (GED), or equivalent degree, and two to four years of transportation experience and/or training, or equivalent combination of education and related experience.
  • Two or four-year college degree in Business Management, Supply Chain Management, or similar major preferred.

Certifications and/or Technical Requirements:

  • Class A Commercial Driver's License is preferred but not required.
  • Certificate of DOT regulations training is preferred.

Knowledge, Skills, and Abilities:

  • Knowledge of Federal Motor Carrier Safety Regulations, DOT rules and regulations, preferred work methods, and standard operating procedures.
  • Skill in making independent decisions in support of company policies and procedures in a timely manner.
  • Ability to successfully engage and lead individual and team discussions and meetings, solve practical problems, and interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Apply all relevant policies in a consistent, timely, and objective manner, work in a disciplined manner, and capable of following established procedures, practices, and comply with local, state, and federal regulations.
  • Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues, learn SYGMA technology software and programs, read, comprehend, write, and speak English, add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, read, analyze, and interpret technical procedures or governmental regulations, write reports, business correspondence, and procedure manuals, and effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

  • While performing the duties of this job, the associate is regularly required to sit, talk, and hear. The associate is frequently required to stand, walk, bend, use hands to finger, handle, or feel, reach with hands and arms, and climb or balance. The associate is occasionally required to stoop, kneel, crouch, crawl, lift, and/or move up to 100 pounds, push/pull up to 350 pounds using a 2-wheeled hand cart. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of the job.

  • While performing the duties of this job, the associate is occasionally exposed to wet, hot, extreme cold, and/or humid conditions, moving mechanical parts, and may be required to work in confined spaces. The associate works non-traditional business hours, including evenings, nights, weekends, holidays, and on-call. The associate may occasionally be required to travel to other Distribution Centers or the Corporate office as business needs dictate (e.g., training, meetings). The associate is occasionally exposed to high, precarious places, fumes, or airborne particles. The noise level in the work environment is usually moderate.

Notice:

The above statements are intended to describe the general nature of the environment and level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor.

Reasonable Accommodations:

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

EEO/AA Employer:

EEO/AA Employer

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