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Office Operations Specialist

2 months ago

SaintAubinsurGaillon, Normandie, United States UNC Health Full time

Job Summary

We are seeking a highly skilled and detail-oriented Administrative Associate to join our team at UNC Health. As an Administrative Associate, you will play a critical role in supporting the day-to-day operations of our organization.

Key Responsibilities

  • Procure and maintain inventory of supplies, ensuring that our offices are well-stocked and equipped to meet the needs of our patients and staff.
  • Train and develop colleagues in administrative procedures, utilizing verbal and written communication skills to ensure a smooth transition of knowledge.
  • Coordinate complex scheduling of providers, staff, facilities, home care, and patients, ensuring that critical meetings and medical procedures are executed efficiently.
  • Prepare and maintain basic financial records, ensuring accuracy and compliance with established procedures and systems.
  • Prepare complex forms, reports, presentations, and other documents, utilizing software proficiency to create, proofread, and edit correspondence and documents for internal and external circulation.
  • Register patients, complete encounter forms, collect patient payments and insurance information, and make proper referrals to financial departments.
  • Represent UNC Health with internal and external entities, ensuring that our organization's goals are met through effective communication and problem-solving.
  • Serve as a second level of response to customer inquiries and complaints, providing exceptional customer service and resolving issues in a timely and professional manner.

Requirements

  • High School diploma or GED
  • One year of clerical or administrative experience
  • Ability to learn and master the scheduling system
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

UNC Health is an Equal Opportunity Employer

We are committed to diversity, equity, and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.