Community Health Advocate

3 days ago

Springfield, Illinois, United States Springfield Medical Care Systems, Inc. Full time
Job Title: Community Health Worker

North Star Health, a leading healthcare organization, is seeking a Community Health Worker to join our Community Health Team. As a key member of our team, you will play a critical role in helping individuals access the care they need through screening, brief interventions, and connections to services addressing a range of needs, including clinical care, food insecurity, housing, and economic assistance.

Key Responsibilities:
  • Promote and work towards our mission and vision to connect with and care for our community, ensuring everyone enjoys health and wellness.
  • Collaborate with primary care, behavioral health, and substance use treatment teams as part of the Community Health Team.
  • Reach out to individuals following a psychosocial assessment, fostering relationships as the face of North Star Health and key point-of-contact to assist individuals in achieving goals, identifying needs, and coordinating services.
  • Assist individuals who present at Neighborhood Connections following an assessment of their needs and goals.
  • Conduct follow-up assessments and engage individuals through motivational interviewing to identify priority needs and areas for intervention or follow-up.
  • Identify next steps to address findings, including referral to an appropriate level of care either with North Star Health or an external service provider.
  • Provide brief interventions as appropriate to address screening results, either directly or through referral.
  • Outreach to both organizations and individuals, including meeting individuals in their home and visiting various service locations.
  • Assist in coordinating care for individuals, identifying and addressing their barriers to and social influences on good health; assist in patient enrollment, schedule appointments, assist with transportation, and follow up on care delivery.
  • Collaborate with local health and social service organizations to enhance services and address systemic barriers to health and social services.
  • Document all patient encounters, complete required reports, maintain electronic patient files, including referrals, releases, assessments, and other documents acquired on behalf of the patient.
  • Support fellow team members in answering phones and addressing patient requests and other tasks as needed.
Requirements:
  • Experience with direct service provision, preferably in a healthcare or social service setting.
  • Passion for working within the community you are a part of, or have been a part of in the past.
  • Flexibility, team-oriented, and willingness to wear different hats.
  • Ability to effectively and independently plan, organize, and coordinate access to health services.
  • Excellent communication skills, including writing, listening, and organizing information.
  • Empathy and human interactions, with a desire to improve the health of individuals and communities.
  • Comfortable working with people who are in distress and who may be experiencing a range of challenges and difficulties in their lives and living circumstances.
  • Independent self-starter and strategic thinker, eager to learn, improve, and grow.
  • Experience or capacity to use computer-based tools, including typing, web-based applications, and client-related databases.
  • Excitement about how technology can support your work and help drive the ongoing evaluation toward new, better care.
  • Unrestricted Driver's License.

Interested candidates should provide a cover letter addressing the scope of the role, in addition to completing the application.

All new hires are required to show proof of COVID vaccination or request an exemption prior to starting work.

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