Healthcare Support Specialist

4 weeks ago


White Plains, New York, United States Planned Parenthood Full time
Job Summary

We are seeking a highly skilled and compassionate Health Care Assistant to join our team at Planned Parenthood. As a key member of our health center operations and clinical support team, you will play a vital role in providing exceptional patient care and support.

Key Responsibilities
  • Front Desk Operations: Provide excellent customer service, manage patient flow, and maintain a clean and comfortable waiting area.
  • Clinical Support: Assist with patient assessments, laboratory services, and testing, as well as prepare patients for exams and treatments.
  • Administrative Tasks: Handle phone calls, mail, and deliveries, and maintain accurate records and charts.
  • Education and Counseling: Provide patients with information and education on reproductive health, family planning methods, and available services.
  • Teamwork and Collaboration: Work closely with clinical staff, volunteers, and other team members to ensure seamless patient care and support.
Requirements
  • Education: Completion of an accredited high school program or equivalent required; further education, training, and/or certification preferred.
  • Experience: Previous professional experience in healthcare or a related field preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in electronic health records and practice management systems.
What We Offer
  • Competitive Salary: $20.75 per hour, with opportunities for advancement and professional growth.
  • Benefits Package: Comprehensive benefits, including medical, dental, vision, life insurance, and a 401(k) plan with a match.
  • Opportunities for Advancement: Career development opportunities, including tuition reimbursement and preceptorship bonuses.


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