Fluent Customer Service Representative in Addison

5 days ago


Vergennes, Vermont, United States PrideStaff Full time
About the Role

We are partnering with a leading insurance company to identify a Fluent Customer Service Representative in Addison to join their Contact Center and New Business Department.

In this role, you will work directly with future and current Independent Agents to ensure compliance with life insurance licensing requirements.

This is an exciting opportunity for a highly motivated individual who is fluent in both Spanish and English to join a fast-paced environment with a high growth potential.

Key Responsibilities:

  • Analyze and process incoming life insurance applications with high accuracy and completeness.
  • Communicate with life insurance agents or their staff via email or telephone to follow up on missing requirements or clarify information.
  • Enter data into proprietary home office systems.
  • Submit life insurance applications or contracting paperwork to the appropriate carriers through various delivery systems.
  • Process paperwork quickly and efficiently.

Requirements:

  • Experience: 1 year in a processing role/order entry, meeting daily production goals and quality metrics.
  • Quick Learner: Ability to grasp new concepts quickly.
  • Fluent in both Spanish and English.
  • Organized and Motivated: Self-starter with a high level of motivation.
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively.
  • High energy and excellent attitude.

Estimated Salary: $52,500 per year.

Location: 100% onsite in Irving.



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