Customer Service Associate

5 days ago


Vergennes, Vermont, United States RJO Consulting Full time
Job Overview

Are you looking for a rewarding career in customer service? As a Customer Service Representative with RJO Consulting, you will play a vital role in providing exceptional support to our clients. Located in Addison, IL, this full-time position offers competitive compensation and generous benefits.

As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and ensuring timely communication. Your strong communication skills, attention to detail, and ability to work effectively under pressure will make you an ideal fit for this role.

Key Responsibilities:
  • Provide accurate and timely information to customers regarding order status and product knowledge.
  • Work closely with planning and production teams to ensure seamless communication.
  • Respond promptly to customer inquiries and resolve issues efficiently.

Requirements:
  • 2-5 years of experience in customer service or sales agent roles in contract manufacturing environments.
  • Proficient in MS Office Suite.
  • High School Diploma or equivalent.
  • Experience using ERP systems.

What We Offer:
  • A competitive salary of approximately $45,000 per year, depending on experience.
  • Generous benefits package, including health insurance, 401(k) matching, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career growth.


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