Shop Equipment Specialist

3 days ago


Inver Grove Heights, Minnesota, United States SOAR Consulting Full time
Field Service Technician Job Description

At SOAR Consulting, we're seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you'll play a critical role in ensuring the smooth operation of our equipment, providing top-notch service to our customers, and contributing to the growth and success of our company.

Main Responsibilities:
  • Technical Expertise: Stay up-to-date with the latest technical developments, attend internal service bulletins, and complete technical courses as instructed by your District Service Manager to maintain your expertise on equipment and technical specifications.
  • Customer Satisfaction: Respond to customer inquiries in a way that maximizes customer satisfaction, following our company's Customer Satisfaction Guidelines.
  • Service and Repair: Inspect, troubleshoot, report, plan, and conduct service or repair as instructed by your District Service Manager.
  • Documentation and Reporting: Submit regular reports and maintain accurate documentation in line with agreed standards.
  • Continuous Improvement: Provide feedback to your District Service Manager to support continuous quality improvement.
  • Training and Development: Coach and tutor junior colleagues and trainees as necessary.
Requirements:
  • Driving License: A valid driving license is required.
  • Education: A minimum high school education or GED; technical or secondary college education is preferred.
  • Experience: 3+ years of mechanical, hydraulic, or electrical operations or military equivalent experience.
What We Offer:

We offer a comprehensive benefit package, including health, vision, dental, and voluntary life/disability insurance, a 401k program with company match, personal time off, and company-paid holidays. You'll also be provided with a company cell phone, laptop, and credit card for conducting company business. This is a tremendous opportunity for career growth and a competitive salary commensurate with experience.



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