Advanced Computer Systems Support Professional
1 week ago
Job Title: Advanced Computer Systems Support Professional
About the Role:
We are seeking a skilled Desktop Support Specialist to join our IT support team at Connective Talent. The successful candidate will be responsible for installing, configuring, troubleshooting, and maintaining Windows desktop and notebook computers, mobile devices, and peripherals.
Key Responsibilities:
- Provide hardware and helpdesk support for Windows, Android, and iOS devices.
- Maintain and troubleshoot peripheral devices, including scanners and printers.
- Install and configure software as required for systems access.
- Document all issues and resolution steps using the helpdesk ticketing system.
- Proactively seek systems improvements through regular performance monitoring.
Requirements:
To be successful in this role, you will require:
- Experience providing both hardware and software support directly to end users, including in-person interactions.
- Familiarity with System Center Configuration Manager (SCCM) for remote software deployment and management, automating patch management for Windows operating systems.
- Experience with ticketing systems (ServiceNow preferred but not required) for logging and tracking issues.
Benefits:
This contract position offers flexible hours and the opportunity for long-term employment. You will work in a dynamic environment, free from the typical corporate red tape.
Estimated Salary Range: $55,000 - $65,000 per annum, depending on experience.
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