Food and Beverage Operations Manager
1 week ago
Location: Richmond, Virginia
The Estimated Salary for this position is $60,000 - $80,000 per year.
Linden Row Inn seeks an experienced Food and Beverage Operations Manager to oversee the day-to-day operations of our hotel's food and beverage outlet. The successful candidate will have a strong background in front and back of house food and beverage management and be able to maintain high standards of quality and service.
Key Responsibilities:
• Manage and execute day-to-day front-of-the-house and back-of-the-house food and beverage operations, including bar services
• Financial responsibility for food and beverage operations, including oversight of pricing and procurement of supplies and management of costs
• Develop and implement food and beverage menus
• Oversight interior design, fixtures, furnishings and equipment as it pertains to food and beverage operations
• Hiring, scheduling, and management of staff members
• Leadership and maintenance of all inventory and loss prevention procedures for kitchen small wares and equipment, liquor and bar items, and all food and beverage items
• Direction and oversight of training and training documentation
• Administration and enforcement of company policies and procedures
• Management of all aspects of guest relations, including maintaining a high guest satisfaction rating
• Maintain cleanliness of kitchen and front of the house areas
• Management of operations to ensure compliance with ABC laws, Health Department requirements, and safe food practices
Requirements:
• Strong leadership skills and ability to motivate team members
• Excellent problem-solving and decision-making skills
• Interpersonal skills and ability to interact with different types of personalities and across departmental lines (orally and in writing) using sound judgment and discretion
• Ability to work under pressure, manage emergency situations, and prioritize projects
• Friendly, positive, and professional outlook in a fast-paced environment
• Track record in effectively managing, motivating, developing, and retaining team members
• Technical awareness of hotel food and beverage operations, departments, and job functions, along with the business and market
• Sensitivity to guest satisfaction, with a keen attention to exceeding guest expectations even in stressful situations
• Ability to maintain elements of profitability in a business environment while creating a positive and enthusiastic team
• Proficient with POS systems, Hotel Property Management Systems, Microsoft Windows, Word, Excel, and office machines
• Willingness to maintain a flexible schedule, including working long hours, irregular shifts, and on weekends and holidays
• Working knowledge of employment, alcoholic beverage control, health, and safety laws and regulations to ensure compliance
• ServSafe Certification
• Strong attention to detail, good follow-through, and communication skills
• Clear driving record
Education and Experience:
• High school diploma or equivalent
• 5 years of previous restaurant or related management experience
• Deep experience in front and back of the house food and beverage operations
Physical Requirements:
• Able to stand for prolonged periods
• Able to climb ladders
• Able to climb stairs
• Able to walk hallways and perimeter of property
• Able to twist, bend, and reach
• Able to lift up to 25 pounds
Benefits:
We offer competitive compensation and benefits, including health, dental, and vision insurance, along with a 401(k) plan. We are an equal opportunity employer and a drug-free workplace.
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