Production Operations Manager
2 days ago
We are seeking a highly skilled Production Operations Manager to join our team at SERVPRO of St. Paul Central West.
About the RoleThis full-time position is responsible for overseeing all aspects of assigned restoration projects and production crews. The successful candidate will be responsible for ensuring customer satisfaction, revenue growth, profit growth, management development, and staff development.
Key Responsibilities- Manage the customer experience and overall customer satisfaction.
- Provide priority response to potential customers.
- Develop scope of work for projects and review estimates.
- Negotiate customer approval of project scope and estimate.
- Schedule crews and resources to provide service on active projects.
The ideal candidate will have 5+ years of management experience, at least one year of restoration industry experience, and IICRC certifications WRT and ASD. Strong leadership skills, process-driven attitude, and ability to multitask are essential for this role.
As a Production Operations Manager, you will be working closely with internal and external stakeholders, managing production expenses, and maintaining communication throughout the production process.
What We Offer- A competitive salary of $60,000 - $80,000 per year, based on experience.
- Superior benefits package.
- Career progression opportunities.
- Professional development programs.
- High school diploma/GED; Associates and/or Bachelors degree preferred.
- 5+ years of management experience.
- At least one year of restoration industry experience preferred.
- IICRC certifications WRT and ASD.
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