Patient Access Coordinator

3 days ago


North Conway, New Hampshire, United States MaineHealth Full time

Job Summary

MaineHealth is seeking a skilled Patient Access Apprentice to join their team. This role is the initial contact for patients at Memorial Hospital, requiring exceptional customer service skills in all interactions.

Key Responsibilities

  • Complete and accurate patient registration, insurance verification, and medical necessity validation
  • Identify and collect amounts due from patients, entering orders, and providing an efficient flow of clinical, administrative, and clerical tasks
  • Obtain patient signatures on consent and assignment forms and applicable insurance denial notices
  • Assist with and arrange accommodations for patients with special needs

Requirements

  • High school graduate preferred
  • Previous clerical healthcare experience preferred, with customer service experience required
  • Must complete a formal medical terminology course and customer service training within 1 year after hire
  • Knowledge of insurance plans and their requirements, medical office procedures, and insurance requirements
  • Good interpersonal skills, with the ability to interact with patients and others in a courteous, tactful, and effective manner
  • A strong command of the English language, with the ability to speak and write clearly

About MaineHealth

MaineHealth is a health system with members and affiliates including hospitals, physician practices, long-term care facilities, home care agencies, and support services.



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