Automotive Service Representative

1 week ago


Greenwood, South Carolina, United States Lockhart Cadillac Greenwood Full time
Lockhart Cadillac Greenwood Job Description

We are seeking an experienced Service Advisor to join our team at Lockhart Cadillac in Greenwood, IN. As a key member of our service department, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience with their vehicle repairs.

Key Responsibilities:
  • Act as the primary contact for service customers, greeting them and listening to their concerns to determine the type of service required.
  • Prepare repair orders, estimates, and provide repair information to customers to obtain approval for repairs.
  • Identify mechanical issues through conversation, visual inspection, or coordinated road tests.
  • Maintain high customer satisfaction standards and advise customers about other available services during the repair process.
Requirements:
  • A minimum of two years of service advisor experience is necessary.
  • GM Certification is highly desired but not required.
  • Broad knowledge of new vehicle technologies and repair procedures is essential.
  • Ambitious and hardworking presence in a team environment is a must.
  • Excellent customer service skills and computer skills are required.
  • Positive and friendly attitude, along with a customer-centric mentality, are necessary for success in this role.

Estimated Salary: $60,000 - $80,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, vision, 401K with match, paid training, and discounts on products and services. We are committed to providing a safe, drug-free work environment and an equal opportunity employer.



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