Customer Service Ambassador

4 days ago


Centerville, Georgia, United States Crunch Fitness Full time
Job Title: Customer Service Ambassador

The ideal candidate will possess exceptional interpersonal skills and be able to maintain a welcoming atmosphere for members.

About the Role:
  • Greet all members & guests with a smile and wish them well as they exit the club
  • Check in all members and guests in accordance with company procedures

We are looking for an experienced professional who can effectively communicate special events, promotions, and services to our members. The successful candidate must also be able to facilitate member requests and maintain a clean and organized workspace.

Key Responsibilities Include:

Responsibilities:
  • Facilitate any messages on club software at member check-in
  • Answer phones in courteous, helpful, professional manner
  • Communicate special events to members and guests
  • Maintain an atmosphere that makes members feel welcome
  • Facilitate all member requests or forward to a manager
  • Sell retail products
  • Schedule member services: tanning, hydro-massage, etc.
  • Facilitate payment of member services in accordance with company procedures
  • Know club facility, services, and schedules
  • Maintain a clean and organized work area
  • Assist in all projects as delegated by club management
  • Follow all policies and procedures in the Team Member Handbook
Requirements:
  • Obtain or maintain a valid Child/Infant CPR Certification
  • Experience working with children
  • Certifications, as local/state laws require

Salary: $45,000 - $60,000 per year. Location: Warner Robins, GA. Language: English.


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