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Community Engagement Manager for Affordable Housing

2 months ago

Bothell, Washington, United States Indigo Real Estate Full time
Community Engagement Manager (Affordable Housing)

At Indigo Real Estate, we recognize that our achievements are largely due to the talents of our team members. We are in search of a Community Engagement Manager who is dedicated to customer satisfaction, property oversight, and affordable housing initiatives, and who possesses a strong drive for success.

The ideal candidate will be a highly organized, energetic self-starter who thrives in a dynamic work environment and takes pride in their responsibilities. The successful applicant will demonstrate exceptional customer service skills, adept multitasking abilities, and effective problem-solving capabilities, responding with the necessary discretion and urgency to situations that require prompt attention and excellent communication. This individual will be committed to delivering outstanding service and hospitality, consistently aiming to surpass customer expectations, and will find fulfillment in fostering a sense of community while maintaining a positive, solution-oriented mindset.

The Community Engagement Manager will oversee the daily operations of the property, ensuring effective and harmonious relationships with residents. This role is crucial for managing the property in compliance with relevant HUD and IRS program guidelines, achieving the financial goals set by ownership and management, safeguarding the value and integrity of the real estate, and adhering to all applicable government agency standards and requirements. Responsibilities include, but are not limited to, personnel management, leasing, collections, resident services, maintenance, budgeting, capital improvements, information reporting, and ensuring all compliance-related documentation is completed while maintaining adherence to applicable laws and company policies.

The following qualifications are preferred for success in this role: experience in managing multifamily affordable housing, direct involvement with HUD and/or tax credit programs, proficiency in Yardi management software, and strong verbal and written communication skills. A successful candidate will excel under pressure, be self-motivated and self-directed, and be capable of working independently or as part of a team.

Qualifications
  • Minimum of 2 years in HUD Multifamily Section 8
  • At least 3 years of experience in property management
  • Minimum of 2 years of experience with Low-Income Housing Tax Credit
  • Minimum of 2 years managing properties with 55 or more units
  • Familiarity with Yardi or similar property management software
  • Excellent verbal and written communication skills
  • Ability to exercise sound judgment and maintain confidentiality
  • Strong conflict resolution and customer service skills
  • Ability to prioritize tasks and manage multiple responsibilities with attention to detail
Employment Benefits
Indigo offers a collaborative, team-oriented work environment, competitive compensation, performance incentives, and a comprehensive benefits package for full-time employees upon meeting eligibility criteria.
  • Compensation: $30 - $35/hour
  • Medical/Dental/Vision coverage
  • Medical Flex-spending Account
  • Life Insurance
  • 401(k) Retirement Savings plan with Employer match
  • Paid Vacation Time
  • Sick & Safe Leave
  • Various additional employee resource programs
  • Compensation: DOE 401K, medical, dental, paid vacation, personal, and sick time available after successful completion of introductory period.
Job Type: Full-time

Indigo Real Estate is recognized as a top workplace.

Indigo is dedicated to ensuring the full inclusion of all qualified individuals. As part of this commitment, Indigo will provide reasonable accommodations for persons with disabilities. If accommodations are needed to participate in the job application or interview process, to perform essential job functions, or to receive other employment benefits, please reach out to the HR department.

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