Banquet Server
3 weeks ago
Castaway is seeking a skilled Banquet Server to join our team. As a Banquet Server, you will play a crucial role in providing exceptional dining experiences for guests attending various events, including weddings, corporate functions, and special occasions.
Key Responsibilities:
- Set up and prepare banquet rooms according to event specifications.
- Ensure all tables, chairs, linens, and tableware are properly organized and presentable.
- Check and confirm the accuracy of event details, including seating arrangements and special requests.
Food and Beverage Service:
- Greet guests upon arrival and guide them to their designated tables.
- Serve meals and beverages according to established service standards.
- Ensure proper timing and coordination between the kitchen and banquet floor to ensure the smooth delivery of food.
- Respond promptly to guests' requests and anticipate their needs throughout the event.
- Provide recommendations on menu items and assist guests in making informed choices.
- Monitor and maintain cleanliness and presentation of dining areas and ensure tables are cleared efficiently.
Team Collaboration:
- Collaborate with fellow servers, bartenders, and other staff members to provide seamless service.
- Communicate effectively with the kitchen and support staff to ensure the availability of supplies and timely delivery of food and beverages.
- Assist colleagues when needed, such as carrying trays, refilling drinks, or clearing tables during peak periods.
Guest Satisfaction:
- Ensure a warm and friendly atmosphere for guests, creating a positive dining experience.
- Handle guest inquiries, complaints, and special requests promptly and professionally.
- Address any issues or concerns raised by guests, aiming to resolve them to their satisfaction.
- Maintain a professional and polished appearance at all times, adhering to the company's grooming standards.
Requirements:
- Previous experience as a banquet server or in a similar role is preferred.
- High School graduate / min 18 years of age
- Strong customer service skills with the ability to provide exceptional guest experiences.
- Excellent communication and interpersonal skills to interact effectively with guests and team members.
- Ability to work in a fast-paced environment while maintaining composure and attention to detail.
- Knowledge of food and beverage service procedures and etiquette.
- Flexibility to work evenings, weekends, and holidays, as required by the banquet schedule.
- Physical stamina and the ability to lift and carry heavy trays or equipment.
Physical Demands:
Strength demands: Medium work. Includes exerting 10-45 pounds.
Walking and standing during a 4-8 hour shift.
Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law. All job offers are contingent upon successfully passing of a background check.
Qualifications
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Team Player: Works well as a member of a group
Leader: Inspires teammates to follow them
Dedicated: Devoted to a task or purpose with loyalty or integrity
Required Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
Education Required
High School or better.
Experience Required
1 year:
*Ability to follow instructions from Special Events Manager and Banquet Captain. *Ability to read and follow a BEO. *Ability to read and follow Floor Plans. *Ability to flip a space and get events ready within a 2 hour window. All events must be set up and ready to execute 15 minutes prior to banquet start time.
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