Restaurant Operations Leader

7 days ago


Eustis, Florida, United States Southeast Restaurant Group - WEN LLC Full time

Restaurant Operations Leader

We're looking for a leader who can drive the success of our Wendy's restaurants. As a Restaurant Operations Leader with Southeast Restaurant Group - WEN LLC, you'll be at the helm of our fast-paced customer service environment. You'll enjoy benefits like Vacation, 401(k), Health Insurance, Free Meals, Competitive Pay, Quarterly Bonus, and many other perks.

Company Overview

Southeast Restaurant Group - WEN LLC is a Wendy's Franchisee with 50 Wendy's Restaurants. We're passionate about delivering Quality and excellent customer service to our guests.

Job Description

As a Restaurant Operations Leader, you'll be responsible for leading and supporting your team in serving our customers Fresh, Quality Wendy's menu items. You'll focus on the successful operation of the entire restaurant, building and maintaining a positive atmosphere where team members enjoy coming to work and delivering outstanding customer service. Key responsibilities include finding, hiring, and developing employees, conducting new hire orientation, and developing the training plan for each member of the team.

Key Responsibilities

  1. Finding, hiring, and developing employees to ensure a skilled and motivated team
  2. Conducting new hire orientation to ensure a smooth onboarding experience
  3. Developing the training plan for each member of the team to ensure they have the skills and knowledge needed to succeed
  4. Scheduling and deploying the team correctly to ensure optimal coverage and productivity
  5. Addressing performance issues promptly and effectively to ensure high-quality service
  6. Assisting in the resolution of customer issues to ensure customer satisfaction
  7. Leading the team to achieve our People, Customer Service, and financial targets

Salary

The estimated salary for this position is $55,000 - $65,000 per year, depending on experience.

Required Skills and Qualifications

Strong leadership and communication skills

A track record of people development and a positive attitude

Previous General Manager experience or at least 3 years of Manager or Supervisor experience in a restaurant required

Benefits

Vacation

401(k)

Health Insurance

Free Meals

Competitive Pay

Quarterly Bonus

Much more

Others

Southeast Restaurant Group - WEN LLC is an equal opportunities employer. We welcome applications from diverse candidates.

We're committed to providing a safe and inclusive work environment for all employees.

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