Electrical Field Operations Manager

4 weeks ago

Stockton, California, United States Treehouse Full time
Electrical Field Manager Job Summary

Treehouse is a venture-backed startup company that simplifies the electrification of the places where we live and work, with a focus on EV charging. Our company provides seamless electrical services from start to finish, powered by a software-enabled electrician workforce.

The Electrical Field Manager plays a crucial role in building and overseeing Treehouse's national electrical workforce, ensuring outstanding performance, exceptional customer care, and a commitment to continuous learning and improvement. This position is responsible for supervising, performance-managing, and training a strong, diverse, and inclusive field team, hiring and retaining electricians and apprentices, and fostering positive connections for them across the Company.

The Electrical Field Manager:

  • Supervises and trains a team of electricians and apprentices, ensuring they have the necessary skills and knowledge to perform their jobs efficiently and effectively.
  • Conducts site visits, installations, and inspections to ensure that electrical work is completed to the highest standards and that customers receive exceptional quality and professionalism.
  • Reviews assigned site visits, installations, and inspections to ensure installation readiness, appropriate team member assignments, advance materials procurement, and balanced schedules.
  • Supports in-field customer service as an electrical subject-matter expert, conducting site visits, identifying and negotiating change orders, and advising on scoping needs as needed.
  • Trains team members in new service lines to ensure ongoing skill development and company growth.
  • Collaborates with Workforce leadership to inform and improve field support tools.
  • Maintains standard operating procedures and guidelines to support electricians in the field.

Requirements:

  • Active residential electrician certification in the state of California
  • Five or more years of experience supervising a residential electrical workforce, and a demonstrated interest in employee performance management, supervision, and capacity-building
  • First-hand experience in bidirectional charging, storage battery installation, and current techniques in home electrification and renewable energy
  • Full knowledge of and ability to educate on national and regional electrical code requirements; ability to interpret electrical plans, single-line diagrams, and project specifications related to electrical installations
  • Experience creating and implementing procedures, systems, and software to improve team efficiency, effectiveness, and engagement along with strong interpersonal communication and collaboration skills
  • Comfort with independence, a bias for action, learning quickly, and frequent iteration and an ability to thrive in a fast-paced, early-stage company environment

Additional desired qualifications include:

  • Prior professional experience in an early-stage startup environment
  • Site surveying and design experience
  • Experience training field team members in the use of technology for job reporting, management, and day-to-day communication
  • Comfort navigating CRM and/or field management systems

Benefits:

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • 401(k)
  • Unlimited paid time off

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