Patient Access Services Team Lead
20 hours ago
We are seeking an experienced Patient Access Services Team Lead to join our team at St. Charles Health System. As a key member of our organization, you will be responsible for overseeing the non-clinical functions of our Ambulatory Access department, including pre-registration, registration, scheduling, referrals, and prior authorizations.
Our ideal candidate will have excellent leadership skills, strong communication abilities, and a passion for delivering high-quality patient care. If you are a motivated individual with a proven track record of success in a supervisory role, we encourage you to apply for this exciting opportunity.
Key Responsibilities
• Supervise and coordinate the work of Ambulatory Access staff, ensuring efficient and effective delivery of services
• Develop and implement policies, procedures, and processes to improve patient access and satisfaction
• Collaborate with service line leadership to ensure seamless integration of clinical and non-clinical services
• Analyze data and metrics to identify opportunities for improvement and implement changes as needed
• Provide coaching and training to staff members to enhance their skills and performance
• Foster a positive and inclusive work environment that promotes teamwork and collaboration
Requirements
• 5 years of experience in a supervisory or leadership role in a healthcare setting
• Strong knowledge of patient access and registration practices
• Excellent communication and interpersonal skills
• Ability to analyze data and make informed decisions
• Experience with Epic Patient Access system preferred
Estimated Salary: $43.40 - $65.00 per hour (based on a 40-hour workweek)
About Us
The St. Charles Health System is a leading provider of healthcare services in the region, known for our commitment to excellence and compassion. Our team of dedicated professionals is passionate about delivering high-quality patient care and making a positive impact in our community.
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