Patient Access Services Team Lead

20 hours ago


Bend, Oregon, United States St. Charles Health System Full time
Job Summary

We are seeking an experienced Patient Access Services Team Lead to join our team at St. Charles Health System. As a key member of our organization, you will be responsible for overseeing the non-clinical functions of our Ambulatory Access department, including pre-registration, registration, scheduling, referrals, and prior authorizations.

Our ideal candidate will have excellent leadership skills, strong communication abilities, and a passion for delivering high-quality patient care. If you are a motivated individual with a proven track record of success in a supervisory role, we encourage you to apply for this exciting opportunity.

Key Responsibilities

• Supervise and coordinate the work of Ambulatory Access staff, ensuring efficient and effective delivery of services

• Develop and implement policies, procedures, and processes to improve patient access and satisfaction

• Collaborate with service line leadership to ensure seamless integration of clinical and non-clinical services

• Analyze data and metrics to identify opportunities for improvement and implement changes as needed

• Provide coaching and training to staff members to enhance their skills and performance

• Foster a positive and inclusive work environment that promotes teamwork and collaboration

Requirements

• 5 years of experience in a supervisory or leadership role in a healthcare setting

• Strong knowledge of patient access and registration practices

• Excellent communication and interpersonal skills

• Ability to analyze data and make informed decisions

• Experience with Epic Patient Access system preferred

Estimated Salary: $43.40 - $65.00 per hour (based on a 40-hour workweek)

About Us

The St. Charles Health System is a leading provider of healthcare services in the region, known for our commitment to excellence and compassion. Our team of dedicated professionals is passionate about delivering high-quality patient care and making a positive impact in our community.

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