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Retail Sales Representative

2 months ago

Torrance, California, United States Alex and Ani Full time

Sales Associate

As a Sales Associate, you will play a vital role in delivering exceptional customer experiences. Your primary responsibilities will include welcoming customers, addressing their needs, and promoting products with outstanding service. You will also support the management team in daily store operations.

Key Responsibilities:

  • Embody the ALEX AND ANI ethos of positivity and energy.
  • Maintain comprehensive knowledge of product offerings, including new collections and core lines, to effectively assist customers.
  • Handle cash transactions, operate registers, and ensure accurate financial management.
  • Promote current sales and promotional opportunities to enhance customer engagement.
  • Deliver top-tier customer service by addressing inquiries and facilitating exchanges.
  • Relay customer feedback and market trends to the management team for strategic insights.
  • Ensure the store and stockroom are consistently organized and presentable.
  • Contribute to visual merchandising standards and maintain stock levels.
  • Adhere to Retail Operations Policies and Procedures.
  • Assist management in safeguarding company assets and minimizing loss.

Travel Requirements:

This position may involve limited travel, estimated at 0-25%.

Qualifications:

  • Experience in retail sales.
  • Strong communication and time-management abilities.
  • Positive demeanor with a focus on customer satisfaction in a dynamic environment.
  • Ability to lift up to 40 pounds.
  • Proficient in reading, writing, and performing basic arithmetic.
  • Capability to stand and walk for extended periods.
  • Willingness to work a flexible schedule, including evenings, weekends, and holidays, as required by business needs.

Note:

This job description is intended to provide a general overview of the position and is not exhaustive of all tasks and responsibilities that may be assigned.

Job Family: Retail

Pay Type: Hourly