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Automotive Service Department Manager
2 months ago
Group 1 Automotive, Inc. is seeking a highly skilled and experienced Automotive Service Department Manager to join our team. As a key member of our service department, you will be responsible for leading a team of service advisors and technicians to deliver exceptional customer service and drive sales growth.
Key Responsibilities- Manage and motivate a team of service advisors and technicians to achieve sales and customer satisfaction goals.
- Develop and implement strategies to increase service sales and customer retention.
- Monitor and analyze service department performance metrics, including sales, customer satisfaction, and productivity.
- Collaborate with other departments, such as sales and parts, to ensure seamless customer experience.
- Stay up-to-date with industry trends, technologies, and best practices to maintain a competitive edge.
- 2+ years of experience in a service department management role, preferably in the automotive industry.
- Proven track record of driving sales growth and improving customer satisfaction.
- Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
- Ability to analyze data and make informed business decisions.
- Valid driver's license and a good driving record.
- A competitive salary and bonus structure.
- A comprehensive benefits package, including health, dental, and vision insurance.
- A 401(k) plan with company match.
- Opportunities for professional growth and development.
