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Customer Service Ambassador

2 months ago


Gilbert, Arizona, United States FatCats Full time
Job Summary

We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative at FatCats. As a key member of our team, you will be responsible for providing exceptional guest experiences, ensuring a fun and professional environment, and upholding our company values.

Key Responsibilities
  • Contribute to a positive and engaging atmosphere for our team and guests.
  • Work collaboratively with the team to achieve goals and objectives.
  • Assist team members as needed and provide support to leadership.
  • Engage with guests to create memorable experiences and provide a high level of customer service.
  • Stay informed about products, promotions, and daily operations.
  • Participate in floor moves, merchandising, and store housekeeping.
  • Process sales transactions accurately and efficiently.
  • Communicate effectively with guests, leadership, and peers.
  • Assess and resolve guest needs in a timely and professional manner.
Requirements
  • Professional and personable demeanor.
  • Computer literacy and ability to learn new software.
  • Accuracy and attention to detail in documentation and cash handling.
  • Ability to operate equipment and lift up to 35 pounds.
  • Flexibility to work varied hours and days as business dictates.
What We Offer
  • A fun and dynamic work environment.
  • Opportunities for personal and professional growth.
  • A team-oriented culture that values communication and collaboration.
  • A competitive compensation package.