Mountain Lodge Guest Services Associate

3 weeks ago


Teton Village, Wyoming, United States Four Seasons Hotels Limited Full time
About the Job: As a Front Desk Agent, you will be responsible for providing exceptional quality and service to our guests, ensuring accurate billing and maintaining the tidiness of Resort common spaces. This role requires a willingness to work a flexible schedule, including evenings, weekends, and holidays, as well as excellent personal presentation and interpersonal skills.

About the Location: Our luxurious mountain lodge is nestled in a verdant valley surrounded by some of America's most rugged peaks, celebrated ski runs and wildlife in nearby Grand Teton National Park.

Key Responsibilities:
  • Deliver exceptional guest experiences at the front desk.
  • Ensure accurate billing and provide opportunities for guests to upgrade their bookings.
  • Maintain the tidiness of Resort common spaces.

What We Offer:
  • Discounted housing available.
  • Employee Travel Program.
  • Medical, dental and vision insurance for you and your family.
  • 5 Weeks PTO.
  • Retail, spa and F&B discounts.
  • Free Employee Cafeteria meals.
  • Free uniform dry cleaning.
  • Discounted/transferable ski passes.
  • Free ski storage.


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