Customer Service Manager
7 days ago
Job Title: Customer Service Manager
Estimated Salary: $65,000 - $85,000 per year
Bell International Laboratories is seeking a highly motivated and organized Customer Service Manager to support the company's growth and success in the personal care products industry. As a key member of our team, you will be responsible for maintaining excellent business relationships with internal and external customers, analyzing sales data, and driving process improvements.
Responsibilities:
- Maintain accurate customer profiles and manage purchase orders
- Collaborate with scheduling and purchasing teams to ensure timely order fulfillment
- Analyze sales trends and develop action plans to improve sales order processes
- Develop and maintain strong relationships with clients and internal stakeholders
- Provide exceptional customer service and resolve any issues that may arise
Requirements:
- Bachelor's degree in Project Management, Business Administration, or Communications
- 3+ years of experience in customer service or contract manufacturing environment
- Excellent communication, problem-solving, and analytical skills
- Able to work independently and as part of a team
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