Customer Service Representative
1 week ago
Are you looking for a career in customer service and property management? Look no further than Public Storage
Job OverviewWe are seeking highly motivated and customer-focused individuals to join our team as Property Managers. As a Property Manager, you will be responsible for managing the day-to-day operations of our storage facilities, providing exceptional customer service, and ensuring that our customers have a positive experience.
Key Responsibilities- Manage the front desk and customer service operations, responding to customer inquiries and resolving issues in a timely and professional manner
- Assess customer storage needs and make suggestions on storage solutions, including selling packing and moving supplies
- Conduct daily storage unit inspections to ensure inventory and availability
- Audit cash drawers and make bank deposits
- Help keep customers current with payments and make reminder and collection calls when required
- Experience in customer service or sales is preferred
- Valid driver's license and reliable transportation required
- Ability to lift up to 35 pounds and walk in/around facilities for up to 50% of work time
- High school diploma or equivalent required; degree in business or related field preferred
- Total Rewards package available to eligible employees, including medical, dental, vision, 401k with match, paid time off, sick time, and flex spending
- Company-paid life, accidental death insurance, and exclusive vendor discounts
- Mileage reimbursement provided for travel between properties or other work-related tasks
- On-site company housing available at many locations (performance and tenure required for eligibility)
- Opportunity to earn performance-based bonuses
Estimated salary: $16.75 per hour. We offer a competitive compensation package, including benefits and opportunities for growth and advancement.
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