Law Office Assistant
3 weeks ago
Korean Client Services Division Overview
We are seeking a dedicated and enthusiastic Korean-speaking Legal Assistant to join our team. As a key member of our Korean Client Services Division, you will play a vital role in assisting clients with their legal needs.
About the Position
This is an excellent opportunity for individuals who are passionate about providing exceptional customer service and have strong communication skills. The ideal candidate will be responsible for handling high-volume inbound and outbound calls, conducting new client onboarding, monitoring potential new client inquiries, and ensuring all client retainer documents are accurate and complete. Additionally, you will meet with clients to facilitate in-person sign-ups, organize files and scanned documents, open claims, and set up clients with medical treatment.
Responsibilities
- Handle high-octane inbound and outbound call volume
- Conduct new client onboarding and monitor potential new client inquiries
- Ensure all client retainer documents are accurate and complete
- Meet with clients to facilitate in-person sign-ups
- Organize files and scanned documents
- Open claims and set up clients with medical treatment
- Keep records of customer interactions, process customer accounts, and file documents
Requirements
- Bachelor's Degree preferred but not required
- 1-2 years of experience as a legal assistant or intake specialist
- Bilingual (English and Korean) required
- Proficient in Microsoft Office Suite
- Excellent written and verbal skills
Benefits
- 401(k)
- Dental Insurance
- Health Insurance
- Vision Insurance
- Life Insurance
- Free Parking
- Opportunities for advancement
- Paid Sick Time
- Paid Time Off
- Referral Program
Schedule
- 8-hour shift
- Day shift
- Monday to Friday
- No Weekends
Estimated Salary:
$45,000 - $55,000 per year
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