Paratransit Dispatch Team Lead
19 hours ago
Job Summary:
\We are seeking a highly skilled Paratransit Dispatch Team Lead to oversee the daily operations of our paratransit services. The ideal candidate will have excellent leadership and communication skills, with a proven track record of success in dispatch management.
\Responsibilities:
\- \
- Supervise and coordinate the activities of dispatchers to ensure optimal service delivery.\
- Foster strong communication channels with other departments (e.g., operations, fleet, and safety) to ensure a smooth flow of information and efficient coordination of resources.\
- Provide exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.\
- Motivate, train, and develop your team to achieve high performance standards.\
- Track and analyze key performance indicators to identify areas for improvement and implement necessary changes.\
- Develop and implement emergency procedures to ensure a timely and effective response to critical situations.\
- Ensure compliance with all applicable regulations, policies, and procedures.\
- Prepare and submit regular reports to leadership on the performance of the dispatch team, including key metrics, operational issues, and recommendations for improvement.\
- Salary: The estimated salary range for this role is $62,000 - $82,000 per year, depending on experience and qualifications.\
- Benefits:\
- \
- Competitive salary and benefits package.\
- Opportunities for professional growth and development.\
- Supportive and collaborative work environment.\
- Estimated Salary Range: $62,000 - $82,000 per year\
- Please note that the salary range may vary based on location and experience.\
Hart to Heart Ambulance Service Inc is an equal opportunities employer and welcomes applications from diverse candidates.
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