Transportation Logistics Coordinator
3 weeks ago
We are a leading provider of paratransit services, committed to delivering exceptional customer experiences and reliable transportation solutions.
Salary: $50,000 - $70,000 per yearJob Summary:
This role requires a highly organized and detail-oriented individual to coordinate and manage the day-to-day operations of our paratransit services.
Key Responsibilities:
- Coordinate and manage the activities of dispatchers to ensure efficient and effective service delivery.
- Develop and implement strategies to improve service quality, reduce costs, and enhance customer satisfaction.
- Collaborate with other departments to ensure smooth communication and coordination of resources.
- Monitor and analyze key performance indicators to identify areas for improvement and implement necessary changes.
- Ensure compliance with all applicable regulations, policies, and procedures.
Requirements:
- High School Diploma or equivalent required.
- Valid Driver's License.
- Minimum 3-5 years of experience in paratransit dispatch or logistics.
- 1 year of customer service experience.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and dispatch software.
- Ability to work under pressure and handle multiple tasks simultaneously.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Supportive and collaborative work environment.
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