Food Service Lead

2 weeks ago


San Luis Obispo, California, United States Chartwells Higher Education Full time
Job Summary

As a Food Unit Lead with Chartwells Higher Education, you will play a key role in ensuring the success of our dining operations. This position is responsible for coordinating the activities of other food-service employees, creating an enjoyable dining experience for customers, staff, and visitors.

Key Responsibilities
  • Provide exceptional customer service by delivering personalized attention to detail.
  • Oversee and participate in the preparation and service of food and beverage items, adhering to company standards for presentation, sanitation, safety, and portion control.
  • Collaborate with the team to plan menus and ensure timely, efficient meal service.
  • Respond to customer complaints in a professional manner and via email for electronic complaints.
  • Train and develop employees, assigning and coordinating work to promote efficiency and excellence in food and service.
  • Manage work procedures, prepare work schedules, and expedite work flow.
  • Ensure proper cash handling and maintain accurate records, including inventory, cash reports, production records, payroll, and time-keeping.
  • Order food and supplies from approved sources and direct the overall sanitation and safety of the facility and employees.
  • Develop and implement sanitation schedules and ensure employees adhere to cleaning protocols.
  • Issue written and oral instructions and help select and orient new employees.
Benefits

We offer a range of benefits to support the well-being and growth of our associates, including opportunities for training and development, a retirement plan, associate shopping program, health and wellness programs, and more.

Full-time positions also offer medical, dental, vision, life insurance, disability insurance, commuter benefits, and an employee assistance program.

Our Commitment to Diversity and Inclusion

Chartwells Higher Education is an equal opportunity employer, committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


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