Automobile Center Store Associate

1 day ago

Ames, Iowa, United States Sam's Club Full time
Job Summary

As a Tire & Battery Center Technician at Sam's Club, you will play a vital role in providing safe and efficient service to our members. You will work collaboratively with other associates to ensure the club meets the member's expectations. Your primary responsibilities will include providing member service, maintaining merchandise presentation, and maintaining the sales floor in the Tire and Battery Center.

Key Responsibilities

• Provides member service by acknowledging the member, identifying their needs, assisting with purchasing decisions, locating merchandise, resolving issues and concerns, and promoting the Company's products and services.
• Maintains merchandise presentation by stocking merchandise, setting up, cleaning, and organizing product displays, removing damaged goods, signing and pricing merchandise appropriately, and securing fragile and high-shrink merchandise.
• Maintains the Sales Floor in Tire and Battery Center in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise, and identifying shrink and damages.
• Receives and stocks merchandise in the Tire and Battery Center, and organizes and maintains the Tire and Battery Center by following Company procedures, utilizing equipment appropriately, merchandising, and completing paperwork, logs, and other required documentation.
• Maintains safety of Facility by following all safety standards, procedures, and guidelines including conducting safety sweeps, following proper forklift spotting procedures, following proper procedures for handling and disposing of hazardous materials, following Company steel standard guidelines, and correcting/reporting unsafe situations to Management.
• Operates hardware such as cash registers or related equipment, processes member purchases, and assists in payments, returns, refunds, and exchanges using appropriate procedures for different membership and payment types.
• Provides products and services to Members in accordance with Company policies and procedures by assisting with purchasing and service decisions, completing vehicle service requests and tests, operating Tire and Battery Center equipment properly and safely, receiving, storing, and disposing of merchandise and supplies, and completing and maintaining paperwork.
• Maintains and services Members automobiles by driving cars into and out of bay area, identifying, notating, and informing Members of damage to their vehicles prior to servicing, following Company guidelines for tire installation, performing additional automotive services as needed (for example, repairing or replacing flats, balancing or rotating tires, and testing and installing batteries), and operating computer equipment when processing Member services.

Benefits

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Some of the benefits include:
• Health benefits, including medical, vision, and dental coverage
• Financial benefits, including 401(k), stock purchase, and company-paid life insurance
• Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
• Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Eligibility

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

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