Client Support Specialist with Corporate Experience
12 hours ago
Innova Solutions is seeking a highly skilled Client Support Specialist with corporate company experience to join our team.
Job Summary:We are looking for a professional with excellent customer service skills to provide support to our clients on a daily basis. The ideal candidate will have experience working in a corporate environment and be able to provide high-quality support to our clients.
Key Responsibilities:- Provide quality customer service and support to clients on a daily basis, including phone interaction, problem resolution, and account transaction processing.
- Execute all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
- Provide product knowledge and technical assistance as necessary.
- Respond to client inquiries, investigate and correct errors in client accounts and statements.
- Maintain correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
- Enter information into a computerized database and communicate any problems or issues to management.
- Excellent customer service skills.
- Experience working in a corporate environment.
- Ability to provide high-quality support to clients.
- Strong problem-solving skills.
- Ability to work in a fast-paced environment.
We offer a competitive pay rate of $25/hour and a hybrid work environment.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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