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Technical Services Coordinator

2 months ago

Fullerton, California, United States Agiliti Health, Inc. Full time
Job Summary

Agiliti Health, Inc. is seeking a highly skilled Technical Services Coordinator to join our team. As a key member of our technical services team, you will be responsible for overseeing and coordinating the biomedical and field service technicians assigned to a designated location.

Key Responsibilities
  • Ensure that medical equipment at the office and customer locations is timely and cost-effectively inspected, repaired, and maintained.
  • Keep accurate and detailed equipment records.
  • Assist in growing technical services revenue.
  • Support key daily office functions.
  • Manage requisitions, parts, and supply inventory and purchase orders.
  • Complete required documentation, reports, and updates to support business.
  • Provide focus and help establish priorities for technical team.
  • Coordinate and train technical services technicians.
  • Perform other assigned duties.
Requirements
  • Associate's degree in an Applied Science (electronics or biomedical equipment technology preferred) or equivalent military training required; Bachelor's degree preferred.
  • At least 1 year of technical experience.
  • Knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers, and medical equipment manufacturers.
  • Medical equipment preventive maintenance, repair, and handling experience.
  • Able to read and understand technical manuals and electric/pneumatic schematics.
  • Demonstrated competency to perform operational verification procedures, preventive maintenance, and repair service on various equipment.
  • Proficient in the use of test equipment.
  • Proficient computer skills, including Microsoft Office programs (Word, Excel, PowerPoint).
  • Willing to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as required.
  • Valid driver's license.
  • Able to lift and/or push 75 pounds.
Preferred Qualifications
  • Possesses quality orientation with a 'get it right the first time' attitude.
  • Complies with patient privacy laws in all matters.
  • Effectively builds credibility and trust with customer administration, clinicians, and staff.
  • Maintains and projects confidence, enthusiasm, and a professional image.
  • Flexible, coachable.
  • Demonstrates strong communication and presentation skills (listening, writing, and speaking).
  • Demonstrates team orientation and shows respect for others.
  • Proactive and self-directed.
  • Operates with a proactive approach towards safety, health, and quality in compliance with all company, governmental, and customer policies and regulations.
  • Organized; prioritizes to meet deadlines.
  • Customer-focused; willing to go above and beyond.
What We Offer

Agiliti Health, Inc. offers a robust suite of benefits for regular, full-time, non-union employees, including health insurance options, short- and long-term disability plans, flexible spending accounts, health savings accounts, life insurance options, paid time off, 401K saving plan with employer match, employee discounts, tuition reimbursement, daily pay program, employee assistance program, and wellness programs.