Parts Counter Associate
4 days ago
Job Title: Parts Counter Associate
About the Role:
We are seeking a highly motivated and customer-focused Parts Counter Associate to join our team at RideNow Powersports. As a Parts Counter Associate, you will be responsible for working with customers and technicians to identify required parts, selling cool stuff (a.k.a. parts) to go on cool bikes, and providing exceptional customer service.
Responsibilities:
- Work with customers and technicians to identify required parts.
- Sell parts to customers and provide exceptional customer service.
- Look up records and enter customer information.
- Process catalog requests.
- Answer calls and provide customer service over the phone.
- Receive and account for all incoming parts.
- Provide cost of parts for customers.
- Ensure all displays are organized.
- Update customers on all orders and ensure they are satisfied.
Requirements:
- 1+ years of Powersports Dealership Experience Desired.
- Retail Sales Experience Required.
- Familiar with Stocking and organizing parts inventory.
- Experience with Point-of-Sale & computerized inventory systems and the ability to quickly learn new software systems.
- Ability to look up parts and quote prices for parts using the proper catalog.
- Experience utilizing Dealer Management Tools, such as CDK, Lightspeed, etc.
- Ability to remain customer focused and respond in a positive manner when faced with difficult or stressful situations.
- Excellent interpersonal communication skills, product knowledge and enthusiasm for the powersports industry.
- Friendly, outgoing personality with a can-do attitude.
- Strong Communication Skills.
- Must pass pre-employment background check, MVR, and drug screen.
Benefits:
- Healthcare, Dental, & Vision Insurance.
- Life and disability insurance.
- Generous Vacation/PTO Plan.
- Employee discounts on purchases.
- Dedicated leadership team who supports and cares for employees.
- The opportunity for growth and a solid long-term career.
- Competitive Pay commensurate with experience, skillset, and certifications.
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