Senior Customer Advocate

5 days ago


Pine City, Minnesota, United States City Laundering Company Full time

We are proud to offer a competitive compensation package for our Senior Customer Advocate, including an estimated annual salary range of $90,000 - $120,000. As a key member of our customer care team, you will play a vital role in delivering exceptional service and driving customer satisfaction.

Your primary responsibilities will include:

  • Providing timely and satisfactory resolutions to escalated customer inquiries and complaints
  • Analyzing customer feedback to identify opportunities for process improvements and enhancements
  • Collaborating with internal teams to resolve systemic issues and improve customer experiences

To succeed in this role, you will need a strong customer-centric mindset, excellent problem-solving and critical thinking abilities, and the ability to work effectively in a fast-paced environment.



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