Part-Time Seasonal Sales Associate

4 weeks ago


Southlake, Texas, United States Tommy John Full time

At Tommy John, we're dedicated to solving the problem people have with their clothing. As a Part-Time Seasonal Sales Associate, you'll be part of a dynamic team that provides the best in-person shopping experience to our customers. You'll work closely with the Store Manager to deliver a positive customer experience and achieve daily sales goals.

Key Responsibilities:
  • Consistently demonstrate Tommy John's customer-centric selling standards to deliver a positive customer experience and achieve daily sales goals
  • Proactively resolve customer concerns in a professional manner with customer satisfaction in mind; partner with store leadership team on elevated customer issues
  • Outfit the customer by suggesting key looks and products by incorporating the customer's individual style with popular bundles
  • Promote awareness and growth of Tommy John by introducing customers to brand social media channels and hashtags
  • Perform register sales transactions accurately and efficiently in accordance with established cash control procedures and customer service guidelines
  • Demonstrate collaboration and provide ad hoc support to fellow associates with tasks and customer interactions
  • Restock return merchandise to the correct product location on the sales floor; properly label and place all damaged and defective merchandise in appropriate area at the end of each shift
  • Ensure the store is neat and well-presented at all times, including fitting room(s) and stockroom
  • Understand and adhere to all company policy and procedures
Requirements:
  • A customer focused mindset with a desire to please and provide exceptional service to our customers
  • Relevant years of experience in a similar role (depending on level applied for) within a fashion/retail environment
  • Experience and ability to process information + merchandise through the computer and POS register system
  • Excellent verbal and written communication skills, specifically with customers and retail team
  • Strong organizational + merchandising skills with the ability to drive the business through creativity and extensive fashion knowledge
  • Demonstrated collaborative skills and ability to multitask in a fast-paced environment
  • Ability to stand and walk around for extended periods of time, with short breaks
  • Ability to work a flexible schedule including evenings, weekends and holidays
  • Ability to lift in access of 20 pounds
What We Offer:
  • Competitive Pay
  • Holiday Bonus
  • Catered Lunch
  • Tons of Snacks
  • Tommy John Employee Discount
  • Flexibility
  • Culture Events
  • Great work environment


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