Senior Business Advisor

1 week ago

Colorado Springs, Colorado, United States USAA Full time
About the Role

USAA is seeking a highly skilled Senior Business Advisor to support our deposit application processes and procedures, ensuring compliance while delivering a world-class member experience.

Key Responsibilities
  • Lead Risk Management efforts, including execution of Issue Management Action Plans, Risk and Controls Assessments, and manual controls.
  • Identify opportunities to improve the risk and control environment in the deposit acquisition space.
  • Advises stakeholders by providing business planning guidance, including research, development, planning, and implementation of procedures and processes to increase business viability and ensure compliance and/or product competitiveness and profitable growth.
  • Develops and implements solutions to influence business decisions for relevant CoSA or lines of business.
  • Develops best-in-practice solutions to complex business challenges.
  • Identifies opportunities to change, enhance, or streamline existing business projects and initiatives.
  • Identifies regulatory and/or operational gaps within the experience to mitigate key risks associated with financial, reputational, or member harm.
Requirements
  • Bachelor's degree; 6+ years of project management, process consulting, or business optimization planning experience within the financial services industry.
  • Advanced knowledge of relevant industry technology applications, such as Salesforce, SharePoint, Portal, CRM, CBS, Fiserv, KDIM, Fidelity, Metric Stream, or other industry-related applications.
  • Experience developing solutions and recommendations that will increase efficiency and improve business decisions, including managing performance and profitability, in adherence to risk and compliance guidelines.
  • Knowledgeable in the applications of Agile process and procedures.
  • Knowledge and application of risk management frameworks and regulatory requirements for applicable LOB.
  • Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around business optimization.
  • Advanced knowledge of Microsoft Office.
Preferred Qualifications
  • 2+ years' relevant Deposits or Payments experience using data-driven tools to optimize member experience and P&L performance.
  • Experience in working within a SAFe Agile framework.
  • Demonstrated experience executing against the risk management framework and the deposit acquisition regulations.
  • Master's degree, or MBA preferred.
  • US military experience through military service or a military spouse/domestic partner.
What We Offer

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

At USAA, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental, and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.

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