Door Service Coordinator

2 weeks ago

Saint Louis, United States D.H. Pace Company, Inc. Full time
Job Overview

DH Pace Company, Inc. is seeking a highly skilled Service Coordinator/Dispatcher to join our team in St. Louis, MO. As a key member of our operations team, you will be responsible for effectively coordinating field employees to ensure exceptional customer satisfaction.

Key Responsibilities
  • Schedule technicians to customer job sites and collect, finalize, and submit job details for processing.
  • Ensure technicians' schedules are cleared of completed job tickets and that open job tickets are in correct technicians' schedules for materials ordered, billing, and voided tickets.
  • Run, review, and manage department reports to ensure the department is meeting customer expectations and commitments.
  • Assist with billing paperwork and meet customer billing document requirements.
  • Create and maintain service tickets to ensure service dates are met.
  • Work with the estimating team to provide service quotes when required.
  • Provide assistance to field techs with technical/mechanical troubleshooting/problem solving.
  • Provide accurate work orders and picking lists to the warehouse for inventory pulling.
  • Other responsibilities as assigned.
Requirements
  • Experience using Microsoft Office Suite.
  • Experience in the door industry is a plus but not required.
  • Experience in a dispatch or other high-volume administration field is a plus.
  • Excellent communication skills and a focus on customer service.
  • Good time management skills, be organized, and have the ability to multi-task.
  • Represent the company in a professional manner.
Why DH Pace?

DH Pace Company is a distribution, construction, and service organization offering a complete range of door and door-related products and commercial security products. We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.

Our benefit offerings include:

  • Medical, dental, and vision options: Available on the 1st day of the month following your start date
  • Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year
  • Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
  • Floating Holidays: Up to 2 floating holidays per year
  • Competitive compensation: Including annual performance evaluations
  • 401k retirement plan: Including an employer match
  • Company paid: Life insurance, short-term disability, & long-term disability
  • and more

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

  • Garage Door Technician

    4 weeks ago

    Saint Paul, Minnesota, United States Precision Door Service Full time

    About the Role:We are seeking a skilled Garage Door Installer to join our team at Precision Door Service. As a key member of our team, you will be responsible for installing residential garage doors, garage door openers, and related components.Key Responsibilities:Tear down and install residential garage doors, garage door openers, and related...

  • Garage Door Technician

    4 weeks ago

    Saint Paul, Minnesota, United States Precision Door Service Full time

    Precision Door Service - JobID: [Installation Technician]**About the Role:**As a Garage Door Installer at Precision Door Service, you will be responsible for installing residential garage doors, garage door openers, and related components.**Key Responsibilities:*** Install and maintain garage doors and openers to ensure smooth operation and safety* Interact...

  • Garage Door Repair Technician

    2 weeks ago

    Saint Paul, Minnesota, United States Precision Door Service Full time

    Precision Door Service Technician Job DescriptionWe are seeking a skilled and reliable Service Technician to join our team at Precision Door Service. As a Service Technician, you will be responsible for the repair and maintenance of residential garage doors and openers, as well as the sales and installation of new garage doors and openers.Key...

  • Garage Door Service Technician

    3 weeks ago

    Saint Paul, Minnesota, United States Precision Door Service of Minneapolis Full time

    Job OpportunityWe are seeking a skilled Service Technician to join our team at Precision Door Service of Minneapolis. As a Service Technician, you will be responsible for installing, repairing, and maintaining garage doors and openers for our customers.Key ResponsibilitiesInstall and repair garage doors and openersProvide excellent customer service and...

  • Garage Door Repair Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States Precision Door Service Full time

    Job SummaryWe are seeking a skilled Service Technician to join our team at Precision Door Service. As a key member of our team, you will be responsible for the repair and maintenance of residential garage doors and openers.Key Responsibilities:Repair and maintain residential garage doors and openersProvide exceptional customer service and ensure customer...

  • Garage Door Technician

    3 weeks ago

    Saint Paul, Minnesota, United States Precision Door Service of Minneapolis Full time

    Precision Garage Door Twin Cities Job OpportunityWe are seeking a skilled and motivated Garage Door Installer to join our team at Precision Garage Door Twin Cities. As a Garage Door Installer, you will be responsible for installing and repairing residential garage doors and openers, providing excellent customer service, and maintaining high-quality...

  • A1 Apprentice Garage Door Installer

    1 week ago

    Saint Paul, United States A1 Garage Door Service Full time

    Job DescriptionJob DescriptionDescription:Garage Door Install ApprenticeLocation: Minneapolis, MNDepartment: Install ApprenticePay: $60K- $100K per yearPrimary Purpose: We are looking for a motivated Garage Door Installer to join our company. As our Install technician, you will be responsible for the Installation of residential and custom garage doors....

  • A1 Apprentice Garage Door Installer

    1 week ago

    Saint Paul, United States A1 Garage Door Service Full time

    Job DescriptionJob DescriptionDescription:Garage Door Install ApprenticeLocation: Minneapolis, MNDepartment: Install ApprenticePay: $60K- $100K per yearPlease double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.Primary Purpose: We are looking for a motivated Garage Door Installer to...

  • Commercial Door Service Technician

    2 weeks ago

    Saint Louis, United States D.H. Pace Company, Inc. Full time

    Job DescriptionAt D.H. Pace Company, Inc., we are seeking a skilled Commercial Door Service Technician to join our team. As a Commercial Door Service Technician, you will be responsible for installing, repairing, and maintaining commercial doors and door systems.Key Responsibilities:Install and repair commercial doors, including sectional, rolling steel, and...

  • Commercial Door Service Technician

    3 weeks ago

    Saint Louis, United States D.H. Pace Company, Inc. Full time

    Job OpportunityWe are seeking a skilled Commercial Door Service Technician to join our team at D.H. Pace Company, Inc.Job Summary:As a Commercial Door Service Technician, you will be responsible for installing, repairing, and maintaining commercial doors and gates. You will work with a variety of door types, including sectional, rolling steel, and high speed...

  • Residential Garage Door Service Technician

    3 weeks ago

    Saint Louis, United States D.H. Pace Company, Inc. Full time

    Job OpportunityWe are seeking a skilled Residential Garage Door Service Technician to join our team at D.H. Pace Company, Inc.About the Role:As a Residential Garage Door Service Technician, you will be responsible for servicing and repairing residential garage doors and door hardware. You will also identify opportunities to provide customers with products...

  • Residential Garage Door Service Technician

    7 days ago

    Saint Louis, United States D.H. Pace Company, Inc. Full time

    Job DescriptionUnlock a Rewarding Career with D.H. Pace Company, Inc.! We are seeking highly skilled Residential Garage Door Service Technicians to join our team in St. Louis, Missouri, and surrounding areas. As a Residential Garage Door Service Technician, you will be responsible for installing, repairing, and maintaining residential garage doors and door...

  • Garage Door Operations Coordinator

    3 weeks ago

    Saint-Ilpize, Auvergne-Rhône-Alpes, United States Vaco Full time

    Job Title: DispatcherAt Vaco, we are seeking a highly organized and detail-oriented Dispatcher to join our team. As a key member of our operations team, you will play a crucial role in coordinating the scheduling and dispatching of our technicians to various job sites for the installation and servicing of commercial garage doors.Key...

  • Commercial Door Installer

    3 weeks ago

    Saint Louis, United States D.H. Pace Company, Inc. Full time

    Job OpportunityWe are seeking a skilled Commercial Door Installer to join our team at D.H. Pace Company, Inc. As a Commercial Door Installer, you will be responsible for installing a variety of commercial doors and door hardware, troubleshooting issues, and working independently with great attention to detail.Key Responsibilities:Install commercial doors and...

  • Commercial Door Installer

    4 days ago

    Saint Louis, United States D.H. Pace Company, Inc. Full time

    Job OpportunityWe are seeking a skilled Commercial Entry Door Installer to join our team at D.H. Pace Company, Inc. As a key member of our installation team, you will be responsible for installing a variety of commercial doors and door hardware.Key Responsibilities:Install commercial doors and door hardware with precision and attention to detailIdentify...

  • Window and Door Installation Specialist

    2 weeks ago

    Saint Louis, United States Pella Windows and Doors of St. Louis Full time

    Job SummaryPella Windows and Doors of St. Louis is seeking a skilled and experienced Installer to join our team. As an Installer, you will be responsible for the job-site installation of Pella windows and doors, as well as assisting with other operational duties as needed.Key ResponsibilitiesComplete window and door installations in accordance with Company...

  • Service Coordinator

    3 weeks ago

    St Louis, Missouri, United States DH Pace Full time

    At DH Pace Company, we are seeking a highly skilled Service Coordinator to join our team in our St. Louis, MO office. As a key member of our operations team, you will play a critical role in ensuring the smooth coordination of field employees and delivering exceptional customer service.Key Responsibilities:Schedule technicians to customer job sites and...

  • Service Coordinator

    2 weeks ago

    St Louis, Missouri, United States DH Pace Full time

    At DH Pace Company, we are seeking a highly skilled Service Coordinator to join our team in our St. Louis, MO office. As a key member of our operations team, you will play a critical role in ensuring the smooth coordination of field employees and delivering exceptional customer service.Key Responsibilities:Schedule technicians to customer job sites and...

  • Service Coordinator

    4 weeks ago

    St Louis, Missouri, United States DH Pace Full time

    {"title": "Service Coordinator", "content": "At DH Pace Company, we are seeking a highly skilled Service Coordinator to join our team in St. Louis, MO. As a Service Coordinator, you will play a critical role in ensuring the smooth operation of our field employees and ensuring that our services meet or exceed customer satisfaction.Key...

  • Door to Door Sales Representative

    2 weeks ago

    Saint Joseph, Missouri, United States Altice USA Full time

    Unlock Your Potential as a Door to Door Sales RepresentativeAre you a motivated and results-driven individual looking to launch a rewarding career in sales? Do you have a passion for delivering exceptional customer experiences and driving business growth? If so, we invite you to explore this exciting opportunity as a Door to Door Sales Representative with...