Senior Epic Patient Access Application Analyst

17 hours ago

Portland, Oregon, United States OCHIN Full time
Job Title: Senior Epic Patient Access Application Analyst

OCHIN is a rapidly growing national nonprofit health IT organization with over two decades of experience transforming healthcare delivery to drive health equity.

We are seeking a highly skilled Senior Epic Patient Access Application Analyst to join our team. As a key member of our Member Care Team, you will be responsible for complex configurations to support the Epic applications within the Epic electronic health record (EHR) software for our Ambulatory and Acute Care members.

This role requires strong communication skills, attention to detail, and the ability to work independently in a remote environment. You will consult with members and internal staff to provide solutions that offer accurate, secure, and efficient workflows, with a focus on quality financial outcomes for our member organizations.

Key Responsibilities:
  • Perform complex build and configuration in Epic and related products.
  • Operate in OCHIN's Member Care Team framework as a key contributor to the overall goals of the team support model.
  • Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.
  • Discuss and provide workflow solutions and ensure understanding of the system through hands-on training.
  • Serve as a subject matter expert (SME) on applications across the organization.
  • Lead and mentor other analysts on complex interdepartmental project work.
  • Document build specifications, team processes, and complex clinic workflows.
  • QA complex builds, Quarterly Update (SU) modifications, and other work orders.
  • Collaborate with members from other OCHIN teams to address integration issues.
  • Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed.
  • Lead trainings and workgroups for members.
  • Develop and share workflow best practices.
  • Travel to support off-site software installations as needed.
  • Provide support to inpatient clinic staff with the potential need for after-hours/on-call support.
  • Assist Project Managers in identifying system capabilities.
  • Build, design, test, and document functionality of new system features.
  • Provide process improvements within your application or team.
Requirements:
  • Minimum of 5 years of experience in similar or relevant role.
  • Work history in Healthcare IT is required.
  • Minimum of 2 applicable certifications/proficiencies are required, with preference given to Cadence/Prelude and Grand Central and Referrals.
  • Cadence and/or Prelude proficiency or certification required.
  • Grand Central proficiency or certification is nice to have.
  • Bachelor's Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience.
What We Offer:
  • A comprehensive range of benefits.
  • A generous compensation package.
  • A commitment to supporting our employees' entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement.

OCHIN is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

We value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging.

We are curious, collaborative learners who strive to live our values every day: Learning, Heart, Belonging, and Impact.

OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

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