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Front Office Coordinator

2 months ago

Marshall, Texas, United States Integrity Urgent Care Full time
Position Overview

Integrity Urgent Care is in search of a dedicated Front Office Coordinator to enhance our team. In this role, you will serve as the initial point of interaction for our patients, playing a crucial part in ensuring that each individual receives exceptional care. Your responsibilities will include delivering courteous and efficient service while upholding a professional attitude consistently.

Key Responsibilities
  • Welcoming and registering patients with accuracy and efficiency, including the collection of co-payments and gathering necessary registration details.
  • Safeguarding patient rights by ensuring the confidentiality of personal and financial information.
  • Managing patient flow and overseeing the waiting area to ensure a smooth experience.
  • Handling incoming calls, scheduling appointments, and addressing patient inquiries effectively.
  • Collaborating with healthcare professionals to facilitate seamless patient care.
  • Maintaining a tidy and organized front-desk environment.
Qualifications
  • High school diploma or equivalent is required.
  • Exceptional communication and interpersonal abilities.
  • Capability to manage multiple tasks in a dynamic environment.
  • Strong organizational skills and meticulous attention to detail.
  • Familiarity with medical terminology and procedures.
  • Proficiency in Microsoft Office applications and electronic medical record systems.
  • A minimum of 2 years of experience in a customer-focused role is preferred.
  • BLS certification is preferred.
  • Understanding of insurance summary data is advantageous.
Employee Benefits

Integrity Urgent Care provides a supportive work environment in modern urgent care facilities, offering the following benefits:

  • Work-life balance with flexible scheduling options.
  • Competitive compensation.
  • Generous paid time off.
  • Health, dental, and vision insurance.
  • Retirement plan with employer matching.
  • Short-term and long-term disability coverage.
  • Life insurance options.
  • Compensation based on experience, starting at $15.00 per hour.