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Desktop Support Specialist

1 month ago

Albuquerque, New Mexico, United States Ardent Health Full time
Overview

At Ardent Health, we're committed to delivering exceptional patient care and exceptional employee experiences. As a Desktop Support Technician, you'll play a critical role in ensuring our team members have the tools and support they need to succeed.

Responsibilities

As a Desktop Support Technician, you'll be responsible for providing timely and creative solutions to end-user computer problems of a moderate nature. This will involve performing restorative and maintenance actions either remotely or at the end user's location to resolve problems using basic troubleshooting and technical skills. You'll also perform general maintenance tasks, troubleshoot, and repair computer systems and peripheral equipment located throughout the enterprise.

Qualifications

To be successful in this role, you'll need:

  • One (1) year experience in Information Systems / Network Administration
  • Experience with Windows 2000 Server and Active Directory
  • Microsoft Exchange Server 2000 Administration Skills
  • Hardware knowledge and experience in installing and replacing computer peripherals
  • Working knowledge of Ethernet networks, Server and PC hardware, network printers, Microsoft Office 2000, Exchange 2000, Active Directory, WINS, DNS, and DHCP
  • Ability to lift items that are approximately 50 pounds
Preferred Qualifications

We're looking for candidates with:

  • Associates' degree in Information Systems / Computer Science or equivalent technical training
  • MCP certification