Customer Experience Specialist

2 weeks ago


Phoenix, Arizona, United States Elements Massage Full time

**About Elements Massage**

We are a wellness studio seeking an exceptional individual to lead retail sales and customer service. Our mission is to provide an unforgettable massage experience for every client.

Salary: $14.35 - $15.00 per hour depending on experience, plus bonuses based on monthly conversion/sales numbers.

Job Description

The ideal candidate will be an engaging, fearless, outgoing personality who can create a positive atmosphere for clients. Responsibilities include:

  • Informing clients about the benefits of our Elements Wellness Program
  • Following our proven sales process to enroll clients into the program
  • Ensuring client appointment paperwork and payment process is brief, painless, and accurate
  • Working as a team with managers and massage therapists to create a client-centered environment

Our team members earn commission for wellness plan and gift card sales and have opportunities to earn up to an additional $3/hour each month.



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